Booking terms and privacy
Who we are. [YOUR NAME], Bansko, Bulgaria. Email [EMAIL], phone / WhatsApp [PHONE].
Our role. Filming sessions are provided by us. Lessons, rental and transfers are provided by independent local partners. We pass your request to them; your contract for those services is with the partner named in your confirmation.
No payment online. Sending a request is free. We never ask for card details. You pay the partner directly on the day, at the price shown in your confirmation. For rental you pay for the days you actually use.
Confirmation. A request is only a booking once you receive our confirmation. If no partner can confirm, we tell you and nothing is owed.
Cancellation. Cancel free of charge on your booking page before the start, ideally the day before, so the partner can offer the slot to someone else. If lifts are closed or the weather makes the service unsafe, the partner will offer another time.
Check-in and feedback. The day before we ask you to confirm you're coming, and on the day you can tap "I'm here". Afterwards we ask for a rating. This helps us keep only reliable partners.
Filming. We film only on marked pistes. Footage is yours. We delete it after delivery unless you agree that we may use it in our marketing.
Your data. We use your name, email, phone and the booking details only to arrange and follow up your booking. A partner receives your name and contact details only after confirming your booking. If you connect Telegram, we send your updates there too. We keep booking records for accounting; ask us at [EMAIL] to see or delete the rest.
Commissions. We earn a commission from partners. You pay the same price as booking with them directly.